YWCA Lancaster honors the rich diversity of our community. Our culture is the result of our mission and our personal commitments to bringing it to fruition as members of staff, Board, residents, clients and supporters. We each have a role to play.

We respect each other in all aspects of our identities including race, color, gender, gender identity or expression, sexual orientation, immigration status, refugee status, national origin, disability, age, employment or education status, socioeconomic status, marital or family status, veteran status or religion.

We are dedicated to creating a workplace that reflects the communities that we serve and benefits from collaboration, sharing perspectives courageously and continued learning.

We believe diversity is our superpower and creates the ideas of the future. All of you is welcome here, just as you are.

YWCA Lancaster stands on our history but looks ahead to remain on the forefront of social change. We are committed to listening, learning and leading to bring real change to the fight for racial equity and gender equality.

Our focus on meeting immediate needs while creating long-term solutions uniquely positions YWCA Lancaster to achieve its mission. This continuum of response from direct service to issue education to advocacy keep us poised and ready to meet some our community’s biggest needs.

Admissions, the provisions of services, and referrals of clients shall be made without regard to
race, color, religious creed, disability, ancestry, national origin, age, or sex.
Program services shall be made accessible to eligible persons with disabilities through the most
practical and economically feasible methods available. These methods include, but are not
limited to, equipment redesign, the provision of aides, and the use of alternative service delivery
location. Structural modifications shall be considered only as a last resort among available
methods.
Any individual/client/patient/student (and/or their guardian) who believes they have been
discriminated against, may file a complaint of discrimination with:

YWCA of Lancaster
Attention: Kianna Merchant
110 North Lime Street
Lancaster, PA 17602

Department of Public Welfare
Bureau of Equal Opportunity
Room 223 Health & Welfare Building
P.O. Box 2675
Harrisburg, PA 17105

U.S. Department of Health & Human
Services
Office for Civil Rights
Suite 372, Public Ledger Bldg.
150 S. Independence Mall West
Philadelphia, PA 19106-9111

Pennsylvania Human Relations Commission
Harrisburg Regional Office
Riverfront Office Center
1101 South Front Street, 5th Floor
Harrisburg, PA 17104-1260

The official registration and financial information of YWCA Lancaster may be obtained from the Pennsylvania Department of State by calling 1-800-732-0999 toll-free from within Pennsylvania. Registration does not imply endorsement.

YWCA Lancaster is a 501(c)3 non-profit organizations. Contributions to YWCA Lancaster are tax-deductible to the full extent provided by law.